EULA

End-User License Agreement (EULA) for Twisted Cannabis FLX Effective Date: 06/21/2024 This End-User License Agreement ("EULA") is a legal agreement between you ("User" or "you") and Twisted Cannabis FLX ("Twisted Cannabis FLX," "we," or "us") governing your use of the mobile application provided by Twisted Cannabis FLX (the "App"). By downloading, installing, or using the App, you agree to be bound by the terms of this EULA. 1. License Grant Subject to your compliance with the terms of this EULA, Twisted Cannabis FLX grants you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on your mobile device solely for your personal, non-commercial use. 2. Restrictions a. Prohibited Uses: You may not: • Use the App for any illegal or unauthorized purpose; • Modify, adapt, translate, reverse engineer, decompile, or disassemble the App; • Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices from the App; • Attempt to gain unauthorized access to any portion of the App or any related systems or networks. b. Compliance: You agree to comply with all applicable laws and regulations regarding your use of the App. 3. Ownership The App and all rights, title, and interest in and to the App are and will remain the exclusive property of Twisted Cannabis FLX and its licensors. This EULA does not convey to you any rights of ownership in or related to the App, except for the limited license granted herein. 4. Updates Twisted Cannabis FLX may from time to time provide updates or upgrades to the App. Such updates or upgrades may be necessary for the continued use of the App and may be subject to additional terms. You agree to install any updates promptly. 5. Privacy Twisted Cannabis FLX may collect and use technical data and related information, including but not limited to technical information about your device, system, and application software, to facilitate the provision of updates, support, and other services related to the App. Please refer to our Privacy Policy for more information on how we collect, use, and disclose information from our users. 6. Termination This EULA is effective until terminated by you or Twisted Cannabis FLX. Your rights under this EULA will terminate automatically without notice from Twisted Cannabis FLX if you fail to comply with any term(s) of this EULA. Upon termination of this EULA, you shall cease all use of the App and delete all copies of the App from your mobile device. 7. Disclaimer of Warranty THE APP IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TWISTED CANNABIS FLX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS. 8. Limitation of Liability IN NO EVENT SHALL TWISTED CANNABIS FLX BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE APP, WHETHER OR NOT TWISTED CANNABIS FLX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 9. Governing Law This EULA shall be governed by and construed in accordance with the laws of New York State, without regard to its conflict of law principles. 10. Changes to this EULA Twisted Cannabis FLX reserves the right to modify this EULA at any time. Updated versions of this EULA will be posted on Twisted Cannabis FLX's website or made available through the App. Your continued use of the App after any such changes constitutes your acceptance of the revised EULA. 11. Contact Information If you have any questions about this EULA, please contact Twisted Cannabis FLX at 315-325-2241.

Privacy Policy

 

Privacy Policy
Effective Date: April 20, 2026

Twisted FLX ("we," "our," or "us") operates the Twisted FLX mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your information when you use our App.

By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Account login information (if applicable)

b. Device & Usage Data

  • IP address
  • Device type, operating system, and browser
  • App usage activity (pages viewed, features used)
  • Crash logs and diagnostics

c. Location Information

  • Approximate location (based on IP or device settings)
  • Precise location only if you grant permission

2. How We Use Your Information

We use your information to:

  • Provide and operate the App
  • Display menus, products, and store information
  • Process orders and transactions
  • Improve App performance and user experience
  • Communicate with you about updates, promotions, or support
  • Ensure security and prevent fraud
  • Comply with legal and regulatory requirements

3. Data Sharing and Disclosure

We do not sell your personal information.

We may share your information with:

  • Service Providers (e.g., hosting providers, analytics services, payment processors, POS integrations such as Dutchie or similar systems)
  • Legal Authorities when required by law or to protect our rights
  • Business Transfers in connection with a merger, sale, or asset transfer

4. Google User Data

If the App uses Google services (such as Google Sign-In, Maps, or Analytics), we comply with the Google API Services User Data Policy, including Limited Use requirements.

We only use Google user data to:

  • Provide and improve App functionality
  • Enable user authentication and location-based features

We do not:

  • Sell Google user data
  • Use Google user data for advertising purposes
  • Share Google user data with third parties except as required to operate the App

5. Data Retention

We retain personal information only as long as necessary to:

  • Provide services through the App
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent to data processing

To make a request, contact us at:
📧 info@twistedflx.com

8. Children’s Privacy

The App is intended only for users who are 21 years of age or older. We do not knowingly collect personal information from individuals under 21.

9. Third-Party Services

The App may integrate with third-party services (such as payment processors, analytics tools, or ordering platforms). These services have their own privacy policies, and we are not responsible for their practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted within the App or on our website with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Twisted FLX
📧 info@twistedflx.com
📍 Canandaigua, New York

  • Privacy Policy
  • EULA

Twisted Cannabis FLX LLC

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